I don't sell products to my customers, I help them buy."
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When you walk into a hot tub or fireplace store, and you're shopping, what is the first thing the salesperson says to you? "How can I help you today?" And as soon as you tell them you're "looking for this" or "shopping for that", they usually respond by going directly into their sales pitch. When you walk into Bellingham Hot Tub & Fireplace, we may ask you that same initial question, but instead of trying to close a sale immediately we try to learn more about you and your lifestyle. We ask questions about your individual desires & needs. We talk to you about what matters most in your life, and how we can help enhance your indoor & outdoor living space. And most importantly, we develop a relationship with you so that we can better serve your needs.
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Being in the hot tub & fireplace industries, we know there is a lot of mis-information that is passed on to people. It's our job to show you the honest truth, and provide you with the best products so you can feel confident about your decision. By providing our staff with continuous resources and education, you can rest assured that we have the most qualified person to help meet your needs.